Services
RightDirection Technology Solutions, LLC is committed to bringing you a consistently high level and wide array of end-to-end IT solutions for a range of key vertical industries and horizontal competencies. Leveraging a powerful combination of the best industry-proven practices and leading standards along with strategic vision, RDTS offers its clients a comprehensive suite of Management and Information Technology services. At RDTS, we always practice a post-project follow up activity ensuring we always remain in contact with our clients after completed service delivery to guarantee customer satisfaction.
Our highly-skilled team is available for future engagements to assist you in meeting unforeseen challenges and getting a competitive edge in the marketplace. RDTS' top class team of professionals will perform feasibility studies, prototypes, and proof of concept demonstrations for validating your objectives and ensure your custom application before it is fully developed to allow you to make decisions before committing to full implementation.
Some of the key services we offer include:
- ITIL, CMMI, and Six Sigma Process Consulting/Implementation/Support - We provide full IT Service Management and ensure stakeholder satisfaction throughout the project lifecycle. Our proven methodologies define, measure, analyze, improve and manage the project to guarantee our clients’ success. Our entire management team is Information Technology Infrastructure Library (ITIL) certified with the ability to deliver unmatched Information Technology Service Management (ITSM) across the network enterprise.
- Enterprise Resource Planning (ERP) Consulting & Support – We help our clients manage applications for enterprise resource planning such as human resources, financial and asset inventory systems. Specializing in Oracle and SAP, we are able to drive organizations to success by helping them to avoid common pitfalls and costly challenges ERP implementations/upgrades can present
- Independent Verification & Validation (IV&V) – Our team has the expertise and experience to review all aspects of a project from beginning to end. Our superb knowledge of IT Audits, Procedures and Processes, Project Management, Assessments, System Analysis and Design, and more will ensure a successful and comprehensive verification and validation project.
- Program Management, Operations and Support – We provide leading strategic/tactical program management planning and oversight for system engineering, risk management, acquisition support, earned value management, program assessments, and quality management support, in addition to offering administrative and HR resource support for our clients. We understand the required program processes that must be followed and our customized approach with proven strategies to gain program approval and execution, will guarantee repeatable success.
- Information Assurance (C&A) – We assist our clients with the Certification and Accreditation process and help them understand the level of certification and accreditation required. We deliver a comprehensive C&A package that will successfully ensure they are able to obtain full accreditation of their systems.
- Logistics Support - from suppliers to end customers - We provide detailed analyses and planning to minimize and manage logistic risks. We also provide product support tasks that include product maintenance planning, warranty analysis, maintenance and service provider network support, as well as the depot planning and support staff necessary to ensure the system is optimally supported.